SHIPPING & RETURNS 

WE SHIP WORLDWIDE 


 

DISPATCH AND ARRIVAL:

Europe orders will take 1 - 5 working days - DHL

 

Price of postage is subject to location and weight of goods.

 

Once the goods are dispatched you will receive an email with tracking details. All will need to be signed for on delivery.

 

 

FREE SHIPPING:

  


EU customer - FREE 1 - 5 days delivery on all orders over £126
 

                                   

Our hours of operation are Monday - Friday from 9:00am - 6pm (GMT).

All orders placed on the weekend will ship the following business day.

RETURNS:

Any item at House of Sunny that you are not completely satisfied with we guarantee to refund when you return it to us in saleable condition within 30 days from dispatch, returned parcels are refunded within 14 days of receipt. 

Please ship to: House of Sunny Returns c/o . Shipbob (Poland), ul. Szczecińska 49, docks 45-48, Gorzów Wielkopolski, 66-400

 

All returns must be sent via a tracked service and paid for by the customer as we do not provide free returns. Please email houseofsunnycustomercare@gmail.com with the tracking reference. Please ensure you include the return paperwork when returning an item.


The returned item(s) must meet the following conditions:

- The item(s) must be in re-saleable condition
- The swing tag must be present and visible


Items purchased in the Sale or with a discount are exchange only, alternatively the balance will be placed on to a credit note.

Please note that all swimwear products are non-refundable for hygiene reasons.

 

 

 

EXCHANGES:



Please contact customer support houseofsunnycustomercare@gmail.com if you wish to exchange your order

All exchanges will be re-shipped free of charged.