SHIPPING & RETURNS
WE SHIP WORLDWIDE
DISPATCH AND ARRIVAL:
Europe orders will take 1 - 5 working days - DHL
Price of postage is subject to location and weight of goods.
Once the goods are dispatched you will receive an email with tracking details. All will need to be signed for on delivery.
EU customer - FREE 1 - 5 days delivery on all orders over £126
Our hours of operation are Monday - Friday from 9:00am - 6pm (GMT).
All orders placed on the weekend will ship the following business day.
Any item at House of Sunny that you are not completely satisfied with we guarantee to refund when you return it to us in saleable condition within 30 days from dispatch, returned parcels are refunded within 14 days of receipt.
Please ship to: House of Sunny Returns c/o . Shipbob (Poland), ul. Szczecińska 49, docks 45-48, Gorzów Wielkopolski, 66-400
All returns must be sent via a tracked service and paid for by the customer as we do not provide free returns. Please email firstname.lastname@example.org with the tracking reference. Please ensure you include the return paperwork when returning an item.
The returned item(s) must meet the following conditions:
- The item(s) must be in re-saleable condition
- The swing tag must be present and visible
Items purchased in the Sale or with a discount are exchange only, alternatively the balance will be placed on to a credit note.
Please note that all swimwear products are non-refundable for hygiene reasons.
Please contact customer support email@example.com if you wish to exchange your order
All exchanges will be re-shipped free of charged.